Materials are carefully selected according to our rigorous quality requirements, aligned to the desired needs of application circumstances. Despite, mistakes can occur and the customer, of course, is entitled to claim warranty according to the Hungarian and European law.
We are aware that on the internet it is not possible to try the product before purchase, we offer therefore size-replacement warranty when the product is sent back within 8 days. It is required that the returned product should be in its original packaging and in unused condition that makes its resell possible.
However, it can happen that the shoe size requested for replacement is not readily available, in which case the replacement shoe has to be manufactured separately alongside the notification of the customer and can be sent within two weeks after the replacement request. Some color difference is also possible for the replacement shoe.